{"id":1680,"date":"2024-10-10T11:17:48","date_gmt":"2024-10-10T09:17:48","guid":{"rendered":"https:\/\/staging.doc-space.net\/assistance-and-support\/"},"modified":"2025-09-05T11:57:36","modified_gmt":"2025-09-05T09:57:36","slug":"assistance-and-support","status":"publish","type":"page","link":"https:\/\/doc-space.net\/en\/assistance-and-support\/","title":{"rendered":"Assistance and Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1680\" class=\"elementor elementor-1680 elementor-467\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eed5fcd e-con-full e-flex e-con e-parent\" data-id=\"eed5fcd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5011872 e-con-full e-flex e-con e-child\" data-id=\"5011872\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb4cca8 elementor-widget elementor-widget-breadcrumbs\" data-id=\"eb4cca8\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/doc-space.net\/en\/\">Home<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0de7656 elementor-widget elementor-widget-text-editor\" data-id=\"0de7656\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h1>Assistance and Support<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f34475b e-con-full e-flex e-con e-parent\" data-id=\"f34475b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e520fab elementor-hidden-tablet elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"e520fab\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"293\" height=\"293\" src=\"https:\/\/doc-space.net\/wp-content\/uploads\/2024\/10\/docspace_square.svg\" class=\"attachment-full size-full wp-image-1420\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-808e967 e-con-full immagine-cerchio e-flex e-con e-parent\" data-id=\"808e967\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6c66ff3 e-con-full e-flex e-con e-child\" data-id=\"6c66ff3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c9337c elementor-widget__width-initial elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0c9337c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>How can we assist you with SpreadSheetSpace?<\/h2>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1516d8 elementor-widget elementor-widget-text-editor\" data-id=\"a1516d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Thanks to its powerful features, SpreadSheetSpace can help you optimize your business processes, simplify collaboration, and ensure accurate data synchronization. Our team of experts is ready to provide you with personalized support, from initial installation and configuration to ongoing assistance and troubleshooting. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b0b403 elementor-widget elementor-widget-button\" data-id=\"3b0b403\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contattaci\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LEARN MORE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cdbbe6 e-con-full e-flex e-con e-child\" data-id=\"9cdbbe6\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cce19de e-grid e-con-full e-con e-child\" data-id=\"cce19de\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-86e4b1a e-con-full e-flex e-con e-child\" data-id=\"86e4b1a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d70eea elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1d70eea\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"uuid-9615805b-7c94-43bd-be05-f1c58aefce63\" data-name=\"Livello 1\" width=\"94.25\" height=\"72.02\" viewBox=\"0 0 94.25 72.02\"><defs><style> .uuid-d411f62d-4944-4efe-aabf-5b2ec346dafb { fill: none; 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This eliminates the need for emails or shared folders to send updated versions: SpreadSheetSpace automatically aligns worksheets to the latest version. Each user continues to work on their own files; sharing happens at the data level, not at the document level.  <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acfae40 e-con-full e-flex e-con e-child\" data-id=\"acfae40\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b146397 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"b146397\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"uuid-feb4f473-08d5-4cc3-8b67-fbfe1e49de95\" data-name=\"Livello 1\" width=\"105.94\" height=\"117.33\" viewBox=\"0 0 105.94 117.33\"><defs><style> .uuid-e9fe3e9f-29c4-4fb2-a974-8fcff4277537 { fill: none; 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PCs without any manual action required on the users&#8217; computers. 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elementor-element-797a2d2 h3-medium elementor-widget elementor-widget-text-editor\" data-id=\"797a2d2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Help Desk<\/h3>\n<p>We offer a dedicated Help Desk service to answer all your questions and provide timely and professional technical support. <br \/>The DocSpace team provides its partners with a second-level help desk through ticket submission, which will be addressed within 24 hours (by the next business day).<br \/>Depending on the nature of the request:<\/p>\n<ul>\n<li>You will be contacted by phone if the details of the request are unclear.<\/li>\n<li>You will be given a time estimate for handling the request.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58479e1 e-con-full immagine-cerchio e-flex e-con e-parent\" data-id=\"58479e1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-f34bcdc e-con-full e-flex e-con e-child\" data-id=\"f34bcdc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19fa096 elementor-widget elementor-widget-text-editor\" data-id=\"19fa096\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>How to request support<\/h2>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af29a68 elementor-widget elementor-widget-text-editor\" data-id=\"af29a68\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To request support, please fill out our dedicated form available in the support section of our website. <br \/>Describe the issue you encountered in detail and submit your request. Our support team will respond promptly to provide the most suitable solution for your needs.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d2395c e-con-full immagine-cerchio e-flex e-con e-parent\" data-id=\"4d2395c\" data-element_type=\"container\" id=\"contattaci\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-0d0cdc2 e-con-full e-flex e-con e-child\" data-id=\"0d0cdc2\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d88ccd3 elementor-widget elementor-widget-text-editor\" data-id=\"d88ccd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h2>Do you have any other questions? 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Thanks to its powerful features, SpreadSheetSpace can help you optimize your business processes, simplify collaboration, and ensure accurate data synchronization. Our team of experts is ready to provide you with personalized support, from initial installation and configuration to ongoing assistance and troubleshooting. LEARN MORE Support [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1631,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1680","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support about SpreadSheetSpace<\/title>\n<meta name=\"description\" content=\"Discover how we can help you with our Excel addon SpreadSheetSpace to optimize your business processes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/doc-space.net\/en\/assistance-and-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support 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